The Effect of Competency and Work Environment on the Performance of Government Employees with Work Agreements (PPPK) with Work Discipline as a Mediation Variable at the Population and Civil Registry Office of Denpasar City

Ketut Ayu Widiastari; Gusti Ayu Sugiati; Ni Luh Anik Puspa  Ningsih; Ida Bagus Udayana  Putra; Ni Wayan  Sitiari; Ni Luh Made  Mahendrawati

doi:10.38142/ijesss.v7i1.1858

Authors

Ketut Ayu Widiastari Warmadewa University, Indonesia
Gusti Ayu Sugiati Warmadewa University, Indonesia
Ni Luh Anik Puspa Ningsih Warmadewa University, Indonesia
Ida Bagus Udayana Putra Warmadewa University, Indonesia
Ni Wayan Sitiari Warmadewa University, Indonesia
Ni Luh Made Mahendrawati Warmadewa University, Indonesia

DOI:

https://doi.org/10.38142/ijesss.v7i1.1858

Keywords:

Competence, Work Environment, Work Discipline, Employee Performance, PPPK

Abstract

The population and Civil Registry Office of Denpasar City does not have enough vital information in the service administration population. However, there are phenomenon decline satisfaction in the community and complaints related to slowness of service as well as data input errors that indicate poor employee performance, Government Employees with Work Agreements (PPPK). This study aims to analyze the influence of competence and work environment on employee performance through work discipline as a mediating variable. The population in this study was all PPPK employees, totaling 75 people, with a saturated sampling method (census). Data collection was conducted using a questionnaire and analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS). The results of the study found that competence and work environment have a positive but insignificant effect on employee performance directly. However, competence and work environment have a positive and significant effect on work discipline. Work discipline has a positive and significant effect on employee performance. An important finding in this study is that work discipline is proven to fully mediate the influence of competence and work environment on employee performance. It implies that technical competence and physical facilities will only improve performance if they successfully shape employee discipline behavior.

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