The Effect of Transformational Leadership and Job Satisfaction on Civil Servant Employee Performance: the Mediation Role of Intrinsic Motivation

Petrus Nugraha Febrianto; Ida Bagus Udayana  Putra; I Made  Sara

doi:10.38142/ijesss.v7i1.1859

Authors

Petrus Nugraha Febrianto Warmadewa University, Indonesia
Ida Bagus Udayana Putra Warmadewa University, Indonesia
I Made Sara Warmadewa University, Indonesia

DOI:

https://doi.org/10.38142/ijesss.v7i1.1859

Keywords:

Transformational Leadership, Job Satisfaction, Intrinsic Motivation, Employe Performance

Abstract

Civil servants play a crucial role in government administration and public service delivery. Their performance is influenced not only by competence and work systems but also by psychological and organizational factors, such as transformational leadership, job satisfaction, and intrinsic motivation. Transformational leadership is expected to create an inspiring work environment, enhance job satisfaction, and foster intrinsic motivation, which in turn improves employee performance. This study aims to analyze the effects of transformational leadership and job satisfaction on employee performance, with intrinsic motivation as a mediating variable, at the Regional Secretariat of Manokwari Regency. This research adopts a quantitative approach using a survey method. The population comprises all 125 civil servants across nine sections of the Regional Secretariat of Manokwari Regency. Using Slovin’s formula with a 5% margin of error, a sample of 95 respondents was obtained through proportionate stratified random sampling to ensure adequate representation from each section. Data were collected through closed-ended questionnaires and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results show that transformational leadership and job satisfaction have a positive and significant effect on intrinsic motivation and employee performance. Intrinsic motivation also has a positive and significant influence on civil servant performance. Furthermore, intrinsic motivation partially mediates the relationship between transformational leadership and employee performance and fully mediates the relationship between job satisfaction and employee performance. These findings highlight the importance of effective transformational leadership and job satisfaction in fostering intrinsic motivation to enhance employee performance.

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