Local Tourism Marketing Strategy Through the Revitalization of Tourist Products and Word of Mouth

Authors

  • Alifian Rizzalul AHMAD College of Development Administration Science, Indonesia
  • Diana Kusuma NURJANNAH College of Development Administration Science, Indonesia

DOI:

https://doi.org/10.38142/jtep.v5i3.1464

Keywords:

Tourism Product Revitalization, Destination Image, Visit Decisions

Abstract

This study aims to analyze the effect of tourism product revitalization and word of mouth on tourists' visit decisions through the mediating role of destination image. The research was conducted in Rembangan Tourism Area, Jember, using a quantitative explanatory approach. Data were collected from 100 respondents who had visited the destination at least once, through purposive sampling technique. Structural Equation Modeling (SEM) with the Partial Least Squares (PLS) method was employed for data analysis using SmartPLS 3.0 software. The results show that tourism product revitalization has a significant and positive effect on both destination image and visit decisions. Destination image also has a strong and positive impact on visit decisions. However, word of mouth does not show a significant influence on either destination image or visit decisions. Additionally, the moderating effect of destination image in the relationship between both independent variables and visit decision was not supported. These findings suggest that revitalizing tourism products is a more influential strategy for encouraging tourist visits, while destination image plays a critical role in enhancing the attractiveness of the tourism destination.

References

Ahmad, A. R., & Nurjannah, D. K. (2024). Revitalization of Tourism Products as a Tourism Marketing Strategy Moderated by Destination Image on Visiting Decisions. ARTOKULO : Journal of Accounting, Economic and Management, 1(2), 128-141.

Arndt, J. (1967a). Role of product-related conversations in the diffusion of a new product. Journal of Marketing Research, 4(3), 291–295.

Arndt, J. (1967b). Word of mouth advertising: A review of the literature. Advertising Research Foundation.

Buhalis, D. (2000). Marketing the competitive destination of the future. Tourism Management, 21(1), 97–116. https://doi.org/10.1016/S0261-5177(99)00095-3

Chen, Z., & Fu, S. (2024). Research on the evaluation of the effect of tourism revitalization of intangible cultural heritage in China in the context of new media. Journal of Heritage Tourism, 19(1), 22–37.

Dewi, P. R. A., Sukaatmadja, I. P. G., & Giantari, I. G. A. K. (2024). Role of destination image in mediating the influence of tourist experience and service quality on revisit intention. Journal of Tourism and Hospitality Management, 12(1), 55–67.

Echtner, C. M., & Ritchie, J. R. B. (1991). The meaning and measurement of destination image. Journal of Tourism Studies, 2(2), 2–12.

Gantini, D., & Setiyorini, H. (2012). Tourism product revitalization strategy to enhance destination attractiveness. Tourism Science Journal, 17(1), 44–55.

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2014). A primer on partial least squares structural equation modeling (PLS-SEM). Sage Publications.

Ihsan, M., & Siregar, A. P. (2020). The mediating role of tourist preferences in the effect of tourism product revitalization on visit decisions at Lake Sipin Jambi. Journal of Management and Tourism, 21(2), 78–90.

Jalilvand, M. R., & Samiei, N. (2012). The effect of electronic word of mouth on brand image and purchase intention: An empirical study in the automobile industry in Iran. Marketing Intelligence & Planning, 30(4), 460–476. https://doi.org/10.1108/02634501211231946

Kotler, P., & Keller, K. L. (2016). Marketing management (15th ed.). Pearson Education.

Kotler, P., Bowen, J. T., & Makens, J. C. (2017). Marketing for hospitality and tourism (7th ed.). Pearson.

Litvin, S. W., Goldsmith, R. E., & Pan, B. (2008). Electronic word-of-mouth in hospitality and tourism management. Tourism Management, 29(3), 458–468. https://doi.org/10.1016/j.tourman.2007.05.011

Morgan, N., Pritchard, A., & Pride, R. (2011). Destination brands: Managing place reputation (3rd ed.). Routledge.

Prawira, D., & Putra, T. (2022). The influence of destination image on visit decisions at the Pasir Jambak Beach tourism attraction, Padang City. Nusantara Tourism Journal, 4(1), 19–29.

Sari, F. P. (2018). The effect of product attributes and tourism product revitalization on visitor decisions at Labuhan Mangrove Education Park, Bangkalan. Journal of Business Administration, 6(2), 45–52.

Setiyorini, H. (2016). Increasing tourism competitiveness through tourism product revitalization strategies. Journal of Economics and Tourism Studies, 13(1), 27–36.

Downloads

Published

2025-07-18