Management Optimization for Strengthening Catur Kintamani Tourism Village

Authors

  • Ni Made WAHYUNI Warmadewa University, Indonesia
  • I Wayan Wesna ASTARA Warmadewa University, Indonesia
  • Kadek Goldina Puteri DEWI Warmadewa University, Indonesia

DOI:

https://doi.org/10.38142/ijesss.v4i3.541

Keywords:

Tourism Village, Management, Management Optimization, Sustainable Tourism, Marketing

Abstract

Catur Kintamani Village has been designated as a tourist village based on Bangli Regent Regulation Number 4 of 2018. Tourism trips with beautiful rural nature are the turning point for developing rural tourism. The situation analysis found that the  tourism village faced the challenge of low local and domestic tourist visits, economic opportunities. Low intention to visit is influenced by management practices. Research has found that visits increase profits(Abbasi-Moud, Vahdat-Nejad, & Sadri, 2021). On the other hand, intense business competition, societal behavior and lifestyles put pressure on organizations to introduce alternative management to provide intentions to visit. The purpose of this community service is to strengthen the tourist village as an economic institution. The selected partner is a tourism awareness group (Pokdarwis). Through a series of participatory training methods attended by 5 participants, partners' knowledge and skills in the field of tourist destination management increased. The results of management optimization education and training show an increase in competence in marketing, human resource management, operations and financial management. PKM activity increases knowledge insight, changes in  behavior of marketers, manages resources (natural and human) and finances. In the future, similar activities are needed with a focus on marketing management to sustainable tourism.

Downloads

Download data is not yet available.

References

Abbasi-Moud, Z., Vahdat-Nejad, H., & Sadri, J. (2021). Tourism recommendation system based on semantic clustering and sentiment analysis. Expert Systems with Applications, 167, 114324. https://doi.org/10.1016/j.eswa.2020.114324

Arslanagic-Kalajdzic, M., Žabkar, V., & Diamantopoulos, A. (2019). The unobserved signaling ability of marketing accountability: can suppliers’ marketing accountability enhance business customers’ value perceptions? Journal of Business and Industrial Marketing, 34(1), 166–175. https://doi.org/10.1108/JBIM-05-2018-0156

Aryaningsih, N. N., Suari, P. R. W., Darmayasa, N., & Utthavi, W. H. (2021). Management Model of Rural-Owned Enterprises Based on Entrepreneurship Innovation as a Tourist Attraction. Proceedings of the International Conference on Applied Science and Technology on Social Science (ICAST-SS 2020), 544, 121–125. https://doi.org/10.2991/assehr.k.210424.024

Astawa, I. P., Suarja, I. K., & Sukawati, T. G. R. (2021). Exploring Green Start-up Finance for Tourism Villages. Proceedings of the International Conference on Applied Science and Technology on Social Science (ICAST-SS 2020), 544, 82–85. https://doi.org/10.2991/assehr.k.210424.017

Astawa, I. P., Triyuni, N. N., & Santosa, I. D. M. C. (2018). Sustainable tourism and harmonious culture: A case study of cultic model at village tourism. Journal of Physics: Conference Series, 953(1). https://doi.org/10.1088/1742-6596/953/1/012057

Bozbura, F. T. (2007). Knowledge management practices in Turkish SMEs. Journal of Enterprise Information Management, 20(2), 209–221. https://doi.org/10.1108/17410390710725788

Elshaer, I. A., & Augustyn, M. M. (2016). Direct effects of quality management on competitive advantage. International Journal of Quality and Reliability Management, 33(9), 1286–1310. https://doi.org/10.1108/IJQRM-07-2014-0086

Franco-Santos, M., Kennerley, M., Micheli, P., Martinez, V., Mason, S., Marr, B., … Neely, A. (2007). Towards a definition of a business performance measurement system. International Journal of Operations and Production Management, 27(8), 784–801. https://doi.org/10.1108/01443570710763778

Gök, O., & Hacioglu, G. (2010). The organizational roles of marketing and marketing managers. Marketing Intelligence and Planning, 28(3), 291–309. https://doi.org/10.1108/02634501011041435

Komariah, N., Saepudin, E., & Rodiah, S. (2018). Development of tourist village based on local wisdom. Journal of Environmental Management and Tourism, 9(6), 1172–1177. https://doi.org/10.14505/jemt.v9.6(30).05

Kusumawati, A., Rahayu, K. S., & Putra, E. W. (2022). Antecedents customer decision to visit Yogyakarta as special regions in Indonesia. Cogent Business and Management, 9(1), 1–13. https://doi.org/10.1080/23311975.2022.2050062

Martaleni, M., Hadiyati, E., Pertiwi, Y. I., & Kerti Yasa, N. N. (2021). Role of tourist motivation as mediating variable on visitor decisions at Indonesian tourism village. Innovative Marketing, 17(3), 88–98. https://doi.org/10.21511/im.17(3).2021.07

Montoro-Sánchez, Á., & Ribeiro Soriano, D. (2011). Human resource management and corporate entrepreneurship. International Journal of Manpower, 32(1), 6–13. https://doi.org/10.1108/01437721111121198

Mupfasoni, B., Kessler, A., & Lans, T. (2018). Sustainable agricultural entrepreneurship in Burundi: drivers and outcomes. Journal of Small Business and Enterprise Development, 25(1), 64–80. https://doi.org/10.1108/JSBED-03-2017-0130

Okello-Obura, C. (2012). Records and information management practices among SMEs in Tororo district, Uganda. Library Review, 61(6), 447–469. https://doi.org/10.1108/00242531211284357

Parwata, I. W., Antarini, L., & Astara, W. (2021). Re-Desain Edu-Tourism ”Kampung Petualang” di Desa Singapadu Tengah, Kabupaten Gianyar, Bali. Engagement: Jurnal Pengabdian Kepada Masyarakat, 5(1), 161–181. https://doi.org/10.29062/engagement.v5i1.701

Qasrawi, B. T., Almahamid, S. M., & Qasrawi, S. T. (2017). The impact of TQM practices and KM processes on organisational performance: An empirical investigation. International Journal of Quality and Reliability Management, 34(7), 1034–1055. https://doi.org/10.1108/IJQRM-11-2015-0160

Sayd, A. I., & Benu, Y. S. I. P. (2021). Development of Village Women Empowerment Model to Increase Income and Support the Regional Tourism Sector Through Community-Based Education. Proceedings of the International Conference on Applied Science and Technology on Social Science (ICAST-SS 2020), 544, 406–410. https://doi.org/10.2991/assehr.k.210424.078

Talib, F., Rahman, Z., & Qureshi, M. (2011). Analysis of interaction among the barriers to total quality management implementation using interpretive structural modeling approach. Benchmarking, 18(4), 563–587. https://doi.org/10.1108/14635771111147641

Thassanabanjong, K., Miller, P., & Marchant, T. (2009). Training in Thai SMEs. Journal of Small Business and Enterprise Development, 16(4), 678–693. https://doi.org/10.1108/14626000911000992

Udayana, I. G. B. (2017). Marketing Strategies Arabica Coffee with Information Technology in Kintamani District Bangli. International Research Journal of Engineering, IT and Scientific Research. https://doi.org/10.21744/irjeis.v3i3.470

Wahyuni, N. M. A. I. A. N. N. (2022). Exploration of Opportunity Recognition in Ecotourism Sustainable Entrepreneurship. International Conference on Applied Science and Technology on Social Science 2021 (ICAST-SS 2021), 647, 355–359.

Downloads

Published

2023-05-31

Most read articles by the same author(s)