Treatment of Direct Payment Systems for Multiple Recipients on Payment Error Rates in Central Government Agencies Located in Palu City, Central Sulawesi

Dita Zaskia DAMAYANTI; Chalarce  TOTANAN; Femillia  ZAHRA; Muhammad Ilham  PAKKAWARU

doi:10.38142/jogta.v3i3.1404

Authors

Dita Zaskia DAMAYANTI Tadulako University, Indonesia
Chalarce TOTANAN Tadulako University, Indonesia
Femillia ZAHRA Tadulako University, Indonesia
Muhammad Ilham PAKKAWARU Tadulako University, Indonesia

DOI:

https://doi.org/10.38142/jogta.v3i3.1404

Keywords:

Direct Payment System, Payment Error Rate, Multiple Recipients Personalia

Abstract

This study aims to understand the treatment mechanisms carried out by government institutions located in the Palu City area of Central Sulawesi when payment errors occur using the direct payment system. The object of this research is the procedures followed when payment errors arise through the direct payment system in companies located in Palu City, Central Sulawesi. This study uses a qualitative research method with a descriptive approach. Qualitative research is a research procedure that produces descriptive data in the form of written or spoken words obtained from a case study by conducting detailed observation of the research object at the Class II Agricultural Quarantine Office in Palu. The type of data used in this study is primary data. Data collection methods used in this study include interviews and documentation. The target respondents consist of planning officers, expenditure treasurers, revenue treasurers, state property officials, commitment-making officers, personnel officers, and all employees. It was found that payment errors occur when there is a discrepancy in the inputted data in the system, causing the payment to not be received by the intended recipient. The company’s treatment includes modifying and correcting the recipient data according to procedures established by the Directorate General of Treasury and the relevant institution through several steps. The findings of this study have implications regarding the treatment of direct payment systems for multiple recipients in relation to payment errors in government agencies.

References

Fifi Junita, 'Aspek Risiko Dan Tanggung Gugat Bank Dalam Transaksi Pengiriman Uang Secara Elektronik' (2005) 20 Yuridika.

Mintarsih, ‘Perlindungan Konsumen Pemegang Uang Elektronik (E-Money) Dihubungkan Dengan Undang-Undang Nomor 8 Tahun 1999 Tentang

Perlindungan Konsumen’ (2013) 29 Jurnal Wawasan Hukum.

M. Irfandan Rusdiana. Sistem Informasi Manajemen. Bandung: CV Pustaka Setia, 2014.

Mintarsih, ‘Perlindungan Konsumen Pemegang Uang Elektronik (E-Money) Dihubungkan Dengan Undang-Undang Nomor 8 Tahun 1999 Tentang

Perlindungan Konsumen’ (2013) 29 Jurnal Wawasan Hukum

M. Muslihudindan Oktafianto. Analisis dan Perancangan Sistem Informasi Menggunakan Model Terstruktur dan UML. Yogyakarta: CV Andi Offset, 2016.

D. Ariyanti. Sistem Informasi Pembayaran dan Pendaftaran Siswa Baru Berbasis Web. ISSN : 2088 –1762 Vol. 4 No. 2,2014.

Analisis Prosedur Pencairan Dana Langsung (LS) Pada Kantor Pelayanan Perbendaharaan Negara (KPPN) Manado. Jurnal LPPM Bidang EkoSosBudKum (Ekonomi, Sosial, Budaya, dan Hukum), 5(2), 941-948. https://ejournal.unsrat.ac.id/index.php/lppmekososbudkum/article/view/40127

Zuhroh, S., & Irma (2022). Sistem Dan Prosedur Pencairan Uang Persediaan (UP) Pada Kantor Balai Karantina Pertanian Kelas II Palu: System and Procedure for Disclosing Inventory Money (up) at Class II Agricultural Quarantine Office, Palu. Jurnal Actual Organization Of Economic (JAGOE), 3(02), 252- 264. http://ojs.stiemujahidin.ac.id/index.php/j agoe/article/view/28.

Undang Nomor 7 Tahun 1992 Tentang Perbankan (Lembaran Negara Republik Indonesia Tahun 1992 Nomor 31, Tambahan Lembaran Negara Republik Indonesia Nomor 3472.

[Undang-Undang Nomor 10 Tahun 1998 Tentang Perubahan Atas Undang- Undang Nomor 7 Tahun 1992 Tentang Perbankan (Lembaran Negara Republik Indonesia Tahun 1998 Nomor 182, Tambahan Lembaran Negara Republik Indonesia Nomor 3790).

[Undang-Undang Nomor 24 Tahun 2004 Tentang Lembaga Penjamin Simpanan (Lembaran Negara Republik Indonesia Tahun 2004 Nomor 96, Tambahan Lembaran Negara Republik Indonesia Nomor 4420).

Undang-Undang Nomor 11 Tahun 2008 Tentang Informasi dan Transaksi Elektronik (Lembaran Negara Republik Indonesia Tahun 2008 Nomor 58, Tambahan Lembaran Negara Republik Indonesia Nomor 4843.

Undang-Undang Nomor 7 Tahun 2009 Tentang Penetapan Peraturan Pemerintah Pengganti Undang-Undang Nomor 3 Tahun 2008 Tentang Perubahan Atas Undang-Undang Nomor24 Tahun 2004 Tentang Lembaga Penjamin Simpanan Menjadi Undang- Undang (Lembaran Negara Republik Indonesia Tahun 2009 Nomor 8, Tambahan Lembaran Republik Indonesia Nomor 4902).

Undang-Undang Nomor 19 Tahun 2016 Tentang Perubahan Atas Undang- Undang Nomor 11 Tahun 2008 Tentang Informasi dan Transaksi Elektronik (Lembaran Negara Republik Indonesia Tahun 2016 Nomor 251, Tambahan Lembaran.