The Relationship Between Leadership's Interpersonal Communication and Team Performance at Love Strings Event Organizer Surabaya

Johan Wijaya TJENDRA; Hilda Yunita  WONO

doi:10.38142/ijesss.v6i3.1374

Authors

Johan Wijaya TJENDRA Ciputra University, Indonesia
Hilda Yunita WONO Ciputra University, Indonesia

DOI:

https://doi.org/10.38142/ijesss.v6i3.1374

Keywords:

Leadership, Interpersonal Communication, Employee Performance, Event Organizer, Love Strings Surabaya

Abstract

His study aims to analyze the impact of leadership's interpersonal communication on employee performance at Love Strings Event Organizer Surabaya. The research, conducted using a quantitative descriptive approach, involved 50 respondents from both full-time and freelance employees, with data collected through a Google Form questionnaire. The analysis revealed a positive and significant influence of leadership's interpersonal communication on employee performance. The simple linear regression analysis showed a regression coefficient of 0.873 with a significance level of 0.009, indicating that the better the communication between leadership and employees, the higher the performance achieved. The R² value of 0.860 indicates that 86% of the variation in employee performance can be attributed to the quality of leadership's interpersonal communication. In the dynamic and fast-paced event organizer industry, clear, open, and targeted communication proved to foster effective teamwork, enhance coordination, and increase individual and group responsibility. This study emphasizes the significance of effective communication in leadership development and team management, particularly in project-based settings.

Downloads

Download data is not yet available.

References

Abubakar, F. (2015). Pengaruh Komunikasi Interpersonal antara Dosen dan Mahasiswa Terhadap Motivasi Belajar dan Prestasi Akademik Mahasiswa Effect of Interpersonal Communication Between Lecturer and Students of Learning and Achievement Motivation for Students. In Jurnal Pekommas (Vol. 18, Issue 1).

Amar, M. F. (2024). Peran Kemampuan Komunikasi Interpersonal Pendidik Dalam Menumbuhkan Self-Efficacy. 2(1). https://edujavare.com/index.php/Aafiyah/issue/archive

Cahyoseputro, W., Juliawati, L. T., & Rokhaminawanti, E. (2021). PENGARUH KOMUNIKASI INTERPERSONAL PIMPINAN, MOTIVASI KERJA DAN LINGKUNGAN KERJA, TERHADAP KEPUASAN KERJA KARYAWAN DI HOTEL INTERCONTINENTAL MIDPLAZA JAKARTA. Sebatik, 25(2), 537–544.

https://doi.org/10.46984/sebatik.v25i2.1468

Darsana, I. M., & Koerniawaty, F. T. (2021). Organizational Citizenship Behavior, Personality, Budaya Organisasi Dan Kinerja Karyawan, Aplikasi Pada Manajemen Sumber Daya Manusia Ke-pariwisataan. Nilacakra. https://books.google.co.id/books?id=FbRZEAAAQBAJ

Falah, Z. (2020). Pengaruh Komunikasi Interpersonal dan Lingkungan Kerja terhadap Kinerja Karyawan CV. Syntax Corporation Indonesia. Equivalent : Jurnal Ilmiah Sosial Teknologi, 2(1), 44–58. https://doi.org/10.46799/jequi.v2i1.20

Fidiatus Soliha, A. (2023). STRATEGI KOMUNIKASI INTERPERSONAL CHIEF EXECUTIVE OFFICER LILY PROJECT JEMBER DALAM MENINGKATKAN MOTIVASI KERJA TIM.

(02), 2656–5706. https://doi.org/10.3258/mediakom.v6i02.1910

Fitriah, D., & Rohendi, A. (2022). PENGARUH KOMUNIKASI INTERPERSONAL PIMPINAN DAN GAYA KEPEMIMPINAN TERHADAP PENINGKATAN KINERJA. Jurnal Manajemen

Jasa, 2(2). http://ejurnal.ars.ac.id/index.php/jsj

Ghozali, I. (2018). Aplikasi analisis multivariete SPSS 25. Semarang: Universitas Diponegoro.

Gumay, S. A., Hermani, A., & Seno, D. (2018). Pengaruh Komunikasi Interpersonal dan Lingkungan Kerja Terhadap Kinerja Karyawan PT. Euro Management Indonesia. Jurnal Administrasi Bisnis, 7(2), 68–77.

Hidayati, L. N. (n.d.). Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya.

John W. Cresswell, & J. David Cressweell. (2018). Research Design Fifth Edition.

Manurung1, K. C., Prodi, N. Y., Komunikasi, I., Sultan, F.-U., Tirtayasa, A., Raya, J., Km, J., & Serang -Banten, P. (2024). CENDIKIA PENDIDIKAN. 5.

https://doi.org/10.9644/sindoro.v4i5.3317

Mathis, R. L., Jackson, J. H., & Valentine, S. R. (2015). Human Resource Management: Essential Perspectives. Cengage Learning. https://books.google.co.id/books?id=mRNizgEACAAJ

R. Wayne Pace, & Don F. Faules. (2013). KOMUNIKASI ORGANISASI : Strategi

Meningkatkan Kinerja Perusahaan. PT. REMAJA ROSDAKARYA.

Rahmania, Y., Jurusan Pendidikan Ekonomi, I., Ekonomi, F., & Negeri Semarang, U. (2018). Economic Education Analysis Journal PENGARUH EFIKASI DIRI, KOMUNIKASI INTERPERSONAL GURU DAN MEDIA PEMBELAJARAN TERHADAP PERILAKU BELAJAR. In EEAJ (Vol. 7, Issue 3).

http://journal.unnes.ac.id/sju/index.php/eeaj

Retna Sari, L. (n.d.). PENGARUH NPM, ROE, EPSTERHADAP RETURN SAHAM PADA

PERUSAHAAN FARMASI DI BEI Sugiyono Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya.

Rexady, V. G., Lestari, P., & Prayudi, P. (2023). Pengaruh Komunikasi Interpersonal dan Gaya Kepemimpinan Melalui Motivasi Kerja Terhadap Kinerja Karyawan. Jurnal Ilmu Komunikasi, 21(2), 226. https://doi.org/10.31315/jik.v21i2.10146

Rita Fiantika, F., Wasil, M., & Jumiyati, S. (2022). METODOLOGI PENELITIAN KUALITATIF.

www.globaleksekutifteknologi.co.id

Robbins, S. P., Judge, T., & Judge, T. (2018). Organizational Behavior. Pearson. https://books.google.co.id/books?id=yonBswEACAAJ

Sari, M., Rachman, H., Juli Astuti, N., Win Afgani, M., & Abdullah Siroj, R. (2022). Explanatory Survey dalam Metode Penelitian Deskriptif Kuantitatif. Jurnal Pendidikan Sains Dan Komputer, 3(01), 10–16. https://doi.org/10.47709/jpsk.v3i01.1953

Sekaran, U. (2016). Research methods for business: A skill building approach. John Wiley & Sons.

Supriyati. (2023). Sumber Daya Manusia Organisasi Kewirausahaan. MEDIA SAINS INDONESIA.

Tjandra, A., & Wono, H. Y. (n.d.). THE INFLUENCE OF CONTENT MARKETING ON THE LOYALTY OF VALORANT GAME USERS AT X-GATE.

Usman, B. (n.d.). PENGARUH KOMUNIKASI INTERPERSONAL TERHADAP KINERJA PEGAWAI PADA FAKULTAS EKONOMI UNIVERSITAS PGRI PALEMBANG.

Vesselia, I., Syarifudin, A., & Hamandia, M. R. (2024). Pola Komunikasi Crew Dengan Klien Dalam Pelaksanaan Acara Pernikahan Pada Shakila Wedding Organizer. Jurnal Bisnis Dan Komunikasi Digital, 1(4), 9. https://doi.org/10.47134/jbkd.v1i4.3140

Yin, R. K. (2018). Case Study Research and Applications. Sixth Edition.

Wono, H. Y., Herdono, I., & Ronaldo, J. (2021). The Effect of Compensation and Workload on Loyalty Employees at Hotel Tanjung Surabaya. PROPAGANDA, 1(1), 1–11. https://doi.org/10.37010/prop.v1i1.250