Manurung, S. B., Zulbainarni, N. and Sukmawati, A. (2026) “The Balanced Scorecard as a Basis for Formulating Policies to Improve Construction Company Performance (Case Study: PT XYZ)”, International Journal of Environmental, Sustainability and Social Science, 7(5), pp. 1253 – 1262. doi: 10.38142/ijesss.v7i5.2067.