The Influence of Management Commitment and Information Technology Capabilities on Sustainable Value Creation (Survey on Sharia in Jakarta)
DOI:
https://doi.org/10.38142/ijesss.v5i3.1099Keywords:
Management Commitment, Information Technology Capability, Sustainable Value CreationAbstract
Sharia banks as sharia financial institutions have a role as intermediary institutions to carry out transactions with the community in accordance with the concept of maqasid sharia, namely the purpose of establishing sharia banks is to protect religion, protect the soul, protect the mind, protect descendants, and protect the environment (1) Sharia banking is expected to become a leading banking industry in providing financial services that contribute to the achievement of the Sustainable Development Goals (SDGs), namely the Sustainable Development Goals (SDGs) are development that maintains a sustainable increase in the economic welfare of society, development that maintains the sustainability of life social community, and implementing the principle of Creating Shared Value (CSV) which is actually the basic essence of implementing maqashid sharia in the sharia economy (OJK, 2020). This research is very important for the development of sharia banking in Indonesia which is currently facing competition with conventional banking. The purpose of this research is to analyze the influence of Management Commitment, IT Capability on Sustainability Value Creation. Quantitative research method using PLS analysis tools. The data used is primary data (Questionnaire) with employee respondents at sharia banks in DKI Jakarta. The research results concluded that Information Technology Capabilities and Management Commitment were proven to influence Sustainable Value Creation.
Downloads
References
Ahen, F., & Zettinig, P. (2015). Critical Perspectives on Strategic CSR: What is Sustainable Value Co-creation Orientation? Critical Perspectives on International Business, 11(1), 92-109. https://doi.org/10.1108/cpoib-03-2012-0022
Al-Shbiel, S. O., & Al-Olimat, N. H. (2016). Impact of Information Technology on Competitive Advantage in Jordanian Commercial Banks. Accounting Information System Effectiveness as a Mediating Variable. International Journal of Academic Research in Accounting, Finance and Management Sciences, 6(3), 202-211. https://doi.org/10.6007/IJARAFMS/v6-i3/2255
Ali, H., Abdullah, R., & Zaini, M. Z. (2019). Fintech and its Potential Impact on Islamic Banking and Finance Industry: A Case Study of Brunei Darussalam and Malaysia. International Journal of Islamic Economics and Finance (IJIEF), 2(1), 73-108. https://doi.org/10.18196/ijief.2116
Amit, R., & Zott, C. (2001). Value Creation in E?Business. Strategic Management Journal, 22(6?7), 493-520. https://doi.org/10.1002/smj.187
Åslund, A., & Bäckström, I. (2017). Management Processes and Management’s Role in Customer Value Creation. International Journal of Quality and Service Sciences, 9(2), 148-164. https://doi.org/10.1108/IJQSS-11-2015-0074
Burki, U., Ersoy, P., & Najam, U. (2019). Top Management, Green Innovations, and the Mediating Effect of Customer Cooperation in Green Supply Chains. Sustainability, 11(4), 1031. https://doi.org/10.3390/su11041031
Chowdhury, S., Gibb, F., & Landoni, M. (2011). Uncertainty in Information Seeking and Retrieval: A Study in an Academic Environment. Information Processing & Management, 47(2), 157–175. https://doi.org/10.1016/j.ipm.2010.09.006
Dalimunthe, L., Limakrisna, N., & Lusiana, L. (2023). Employee Performance Model Through Job Satisfaction: Distributive Justice and Procedural Justice at the Padang Sidempuan City Health Office. International Journal of Social Science and Business, 7(2), 397–405. https://doi.org/10.23887/ijssb.v7i2.53739
Deegan, C. (2002). Introduction: The Legitimising Effect of Social and Environmental Disclosures–A Theoretical Foundation. Accounting, Auditing & Accountability Journal, 15(3), 282–311. https://doi.org/10.1108/09513570210435852
Du Plessis, A. J., Marriott, J. R., & Manichith, P. (2016). Critical Capabilities for Strategic Leaders in Lao Commercial Banking Sector to Maximise Competitive Advantage. Journal of Community Positive Practices, (1), pp. 56–67.
Faidah, L. I., & Bandi, B. (2022). Managerial Ability and Corporate Social Responsibility, Tone of Earnings Announcement and Market Reaction in Indonesia. JIA (Jurnal Ilmiah Akuntansi), 7(1), 17–18. https://doi.org/10.18178/ijssh.2021.v11.1054
Fatemi, A. M., & Fooladi, I. J. (2013). Sustainable finance: A new paradigm. Global Finance Journal, 24(2), 101-113. https://doi.org/10.1016/j.gfj.2013.07.006
Freeman, R. E., Wicks, A. C., & Parmar, B. (2004). Stakeholder Theory and "The Corporate Objective Revisited." Organization Science, 15(3), 364–369. https://doi.org/10.1287/orsc.1040.0066
Gholami, S. (2011). Value Creation Model Through Corporate Social Responsibility (CSR). International Journal of Business and Management, 6(9), 148. https://doi.org/10.5539/ijbm.v6n9p148
Gupta, J. N., Sharma, S., & Rashid, M. A. (2009). Handbook of Research on Enterprise Systems. IGI Global. https://doi.org/10.4018/978-1-59904-859-8
Hayibor, S. (2017). Stakeholder Action: Predictors of Punitive and Prosocial Stakeholder Behaviours. In Stakeholder Management (pp. 215–247). Emerald Publishing Limited. https://doi.org/10.1108/S2514-175920170000011
Heitel, S., Kämpf-Dern, A., & Pfnür, A. (2015). Integration of Stakeholder Interests in Housing Companies’ Strategic Management: A Process Model for More Sustainable Value Creation. Property Management, 33(3), 224-244. https://doi.org/10.1108/PM-05-2014-0026
IFB. (2012). Research Foundation. Sustainable Value Creation. Corp Sustain: 9–31.
Ismail, A. G., Akbar, S., & Ngalim, S. M. (2014). Measuring the value of Islamic Banks (No. 1435-13).
Kollenscher, E., Popper, M., & Ronen, B. (2018). Value-Creating Organizational Leadership. Journal of Management & Organization, 24(1), 19–39. https://doi.org/10.1017/jmo.2016.33
Kramer, M. R., & Porter, M. (2011). Creating Shared Value (Vol. 17). Boston, MA, USA: FSG.
Kreitner R, & Kinicki, A. (2007). Organizational Behavior (ed), N.Y., McGraw-Hill Irwin.
Kristensson, P. (2019). Future service technologies and value creation. Journal of Services Marketing, 33(4), 502-506. https://doi.org/10.1108/JSM-01-2019-0031
Lai, F., Zhao, X., & Wang, Q. (2006). The Impact of Information Technology on the Competitive Advantage of Logistics Firms in China. Industrial Management & Data Systems, 106(9), 1249–1271. https://doi.org/10.1108/02635570610712564
Liu, H., Huang, Q., Wei, S., & Huang, L. (2015). The Impacts of I.T. Capability on Internet-Enabled Supply and Demand Process Integration, and Firm Performance in Manufacturing and Services. The International Journal of Logistics Management, 26(1), 172-194. https://doi.org/10.1108/IJLM-11-2013-0132
Meyer, M., & Maier, F. (2012). Corporate Governance in Non-Profit-Organisationen: Verständnisse und Entwicklungsperspektiven. Zeitschrift für Wirtschafts-und Unternehmensethik, 13(1), 9-21. https://doi.org/10.5771/1439-880X-2012-1-9
Nauwankas, J. P. (2013). Application of Innovation Strategies to Create a Sustainable Competitive Advantage at the National Bank of Kenya Limited (Doctoral dissertation, University of Nairobi).
Nugraha, E., Nugroho, L., Lindra, C., & Sukiati, W. (2020). Maqashid Sharia implementation in Indonesia and Bahrain. Efikonomi: Jurnal Ekonomi, 19(1), 155-168. https://doi.org/10.15408/etk.v19i1.14655
OJK. (2022). Otoritas Jasa Keuangan (OJK) Indonesia. Siaran Pers Survei Nasional Literasi dan Inklusi Keuangan Tahun 2022.(November):10–2.
Oliveira, D. D. L., & Maçada, A. C. G. (2017). I.T. Capabilities' Business Value: Analysis of Multi-Level Performance in Brazilian Organizations. Gestão & Produção, 24, 295-309. https://doi.org/10.1590/0104-530x0762-15
Putra, I. G. N. R., Sara, I. M., & Sitiari, N. W. (2024). The Role of Job Satisfaction in Mediating the Influence of Organizational Culture and Leadership on Employee Performance (Study at PT. Arta Boga Cemerlang Gianyar Branch). International Journal of Environmental, Sustainability, and Social Science, 5(3), 481-496. https://doi.org/10.38142/ijesss.v5i3.1056
Rahmah, S. (2019). The Students’ Problems in Listening Comprehension of TOEFL test (Doctoral dissertation, Fakultas Tarbiyah dan Keguruan UIN Ar-Raniry Banda Aceh).
Ryssel, R., Ritter, T., & Georg Gemünden, H. (2004). The Impact of Information Technology Deployment on Trust, Commitment and Value Creation in Business Relationships. Journal of Business & Industrial Marketing, 19(3), 197-207. https://doi.org/10.1108/08858620410531333
Sadovska, V. (2018). Sustainable Value Creation in the Agricultural Sector. A literature review.
Satchawatee, N. A., & Ussahawanitchakit, P. (2016). I.T. Capability on Firm Performance: Evidence From its Service Business in Thailand. The Business & Management Review, 7(5), 251.
Sekaran, U., & Bougie, R. (2016). Research Methods for Business: A Skill Building Approach. John Wiley & Sons.
Shahnaz K. (2021). OJK Ingatkan Pentingnya Konsolidasi Perbankan di Tengah Pandemi - Finansial Bisnis.com. Bisnis.com.
Siebold, N. (2021). Reference Points for Business Model Innovation in Social Purpose Organizations: A Stakeholder Perspective. Journal of Business Research, pp. 125, 710–719. https://doi.org/10.1016/j.jbusres.2020.01.032
Talib, F., Rahman, Z., & Qureshi, M. N. (2012). Impact of Total Quality Management and Service Quality in the Banking Sector. International Journal of Telecommunications System and Management, 1(1), 2167–0919. https://doi.org/10.4172/2167-0919.1000102
Tzempelikos, N. (2015). Top Management Commitment and Involvement and Their Link to Key Account Management Effectiveness. Journal of Business & Industrial Marketing, 30(1), 32-44. https://doi.org/10.1108/JBIM-12-2012-0238
Wiesboeck, F. (2018). Thinking outside of the I.T. capability box.
Yang, M., Vladimirova, D., & Evans, S. (2017). Creating and Capturing Value Through Sustainability: The Sustainable Value Analysis Tool A new tool helps companies discover opportunities to create and capture value through sustainability. Research-Technology Management, 60(3), 30-39. https://doi.org/10.1080/08956308.2017.1301001
Zaena, R. R. (2016). The Effect of Top Management Commitment, Organizational Culture on The Quality of Accounting Information Systems Management and Impact on User Satisfaction. European Journal of Accounting, Auditing and Finance Research, 4(9), 15–29.
Zhang, P., Zhao, K., & Kumar, R. L. (2016). Impact of I.T. Governance and I.T. Capability on Firm Performance. Information Systems Management, 33(4), 357–373. https://doi.org/10.1080/10580530.2016.1220218
Downloads
Published
Issue
Section
License
Copyright (c) 2024 Ahmad BADAWI, Lucky NUGROHO, Nurul HIDAYAH
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Creative Commons Attribution-NonCommercial 4.0 International License.